24/7 support

100% satisfied or refunded

100% secure checkout

9 out of 10 recommended

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FAQ

🛍 How do I order from Neuro-child?

It's very simple! All you have to do is click on the "Add to cart" button on the page of the product you want to order and finally on the "Proceed to payment" button.



💳 What are the accepted methods of payment?


We accept all payments with VISA, Master Card, American Express. You also have the option to pay by Paypal.



🔒 Is my data secure?

Perfectly! The security of our customers has absolute priority. For this reason, all payments are secured by our partners Stripe and Paypal.



🚚 What are your delivery times?

All our orders are dispatched within 1 to 2 working days, Monday to Friday. The delivery time is 6 to 10 days.



👍 What are your guarantees and conditions?

All our products have a receipt guarantee in the event of a fault.

To claim your guarantee if your product is not working properly or is damaged on receipt, contact us by email at neurospiele@gmail.com by including "[RETURN]" in the subject of the email.

☎️ How can I reach you quickly?

You can reach us 24 hours a day, 7 days a week by writing to us through our "Contact Us" section or by clicking here.

Our support team will answer you 24/7 from Monday to Saturday.


Why should you trust us ?

English support available 24/7

100% secure payment

Secure home delivery

97% customer satisfaction